Frequently Asked Questions
Find answers to common questions
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements for bust, waist, and hips to ensure a perfect fit.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You may request a cancellation within 1 hour of purchase by contacting our support team.
Do you offer international shipping?
Yes, VENUS – Venus Fashion ships worldwide. Shipping costs and delivery times vary depending on the destination country.
How can I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure checkout experience.
Are your materials sustainably sourced?
We are committed to ethical fashion. We work closely with manufacturers who prioritize sustainable materials and fair labor practices.